This paper, published in the May 2014 issue of ACM SIGGRAPH Communication Design Quarterly  discusses how co-creative, design-led, and user-centered methods are being utilized to gain insight into the factors that influence the communication of food recalls. It looks at the role of designer and public in these methods and considers the value of these methods for other settings.

Researchers/authors: Clinton Carlson, Assistant Professor, University of North Texas; Jeff Joiner, MFA Candidate, University of North Texas; and Whitney Peake, Assistant Professor, University of North Texas.

Keywords: Design, human factors, food recalls, human-centered, user-centered, communication design, complex information, public communication, exploratory research

 

View and download the full pdf here.